Social Media is Customer Service

Regardless of where in the world you live, you’ve heard all about the impact that social media can have on your business marketing. And that’s exactly why I’m not going to talk about it. Instead, I’d like to point out a growing trend—the … [Read more]

Refusing to Be Labeled

Labels are a pretty handy tool for helping us make sense of the world around us. I'm a husband, dad, son, brother, coach, runner, blogger, geek, etc. Sometimes they are accurate and useful, others they are unwarranted and hurtful. Some labels we … [Read more]